At 398pkr, we treat your personal data with the same seriousness we bring to every aspect of our platform. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you hold over your own data. We believe in full transparency — no fine print games here.
Six core commitments that define how 398pkr handles the personal data of every player on the platform.
All personal data collected by 398pkr is stored on encrypted, access-controlled servers. We apply industry-standard AES-256 encryption for data at rest and TLS 1.3 for data in transit, ensuring your information remains protected against unauthorised access at every point.
398pkr only collects the personal data that is strictly necessary for account management, KYC compliance, payment processing, and improving your platform experience. We do not collect data for speculative future use or sell it to third-party marketers.
Every category of personal data we process, the legal basis for processing it, and the third parties it may be shared with are clearly documented in this Privacy Policy. We believe you have the right to know exactly what happens to your information — in plain language, not legalese.
You have the right to access , correct, delete, and restrict the processing of your personal data. You may also request a portable copy of your data at any time. 398pkr acknowledges and honours these rights in full. Submit any data rights request to our support team and receive a response within 30 days.
Data shared with third parties — such as licensed game providers, payment processors like JazzCash and EasyPaisa, and regulatory authorities — is governed by strict contractual data protection agreements. We do not share your data with any party that is not directly involved in delivering the 398pkr service.
We do not hold your personal data indefinitely. Retention periods are tied to the purpose of collection and the minimum requirements of our international gaming licence obligations. Account data is retained for a period of 5 years following account closure, after which it is securely deleted or anonymised.
This Privacy Policy ("Policy") describes how 398pkr ("398pkr", "we", "us", "our") collects, processes, stores, shares, and protects the personal data of all individuals ("you", "User", "Player") who access or use the 398pkr platform available at https://398pkr.org, including all associated services, products, and features offered through that domain. By registering an account or otherwise using the 398pkr platform, you acknowledge that you have read, understood, and agreed to the practices described in this Policy. This Policy should be read alongside the Terms & Conditions.
Age Restriction: 398pkr is strictly an adults-only platform. No personal data is knowingly collected from individuals under the age of 21. If you are under 21, you must not register or use the 398pkr platform under any circumstances.
398pkr is an online casino and sports betting platform operating under an international gaming licence and serving players in Pakistan. The platform is accessible at https://398pkr.org and provides cricket betting, live casino, slots, kabaddi markets, and related gaming services. For all matters relating to this Privacy Policy, 398pkr acts as the data controller in respect of personal data collected through the platform.
For any privacy-related enquiries, you may contact our dedicated data protection point of contact via the support team. Contact details are provided in Section 14 of this Policy.
As data controller, 398pkr determines the purposes and means by which personal data is processed. Where third-party service providers process data on our behalf, they do so as data processors under contractual terms that require equivalent data protection standards to those set out in this Policy.
398pkr collects the following categories of personal data from users of the platform. The specific data collected in each category depends on your level of engagement with the platform and the products and services you use:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, city of residence (e.g., Karachi, Lahore, Islamabad) | Account communications, support, security alerts |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL / Meezan Bank account details, transaction history, deposit and withdrawal records | Payment processing, AML compliance, fraud prevention |
| Technical Data | IP address, device type, browser version, operating system, session duration | Platform security, fraud detection, performance analytics |
| Usage Data | Games played, bets placed, betting patterns, session timestamps, bonus usage history | Service personalisation, responsible gaming monitoring, product improvement |
| KYC Documents | Scanned CNIC, passport copies, proof of address, payment method verification documents | Identity verification, regulatory compliance, licence obligations |
| Communications Data | Live chat transcripts, email correspondence, support ticket history | Dispute resolution, quality assurance, regulatory record-keeping |
398pkr collects personal data through the following channels and mechanisms:
398pkr processes your personal data on the following legal bases. The applicable basis depends on the specific processing activity involved:
Where 398pkr relies on legitimate interests as a legal basis, a balancing test is conducted to confirm that the processing does not unduly override your privacy rights. You may request details of any legitimate interests assessment by contacting the support team.
The personal data collected by 398pkr is used exclusively for the following defined purposes:
398pkr does not use your personal data for automated profiling that produces legal or similarly significant effects on you, and does not sell or rent your personal data to any third party for their own commercial purposes.
398pkr does not sell, rent, or trade your personal data. Data is shared only in the following defined circumstances, with parties who are contractually bound to protect it:
All third parties who receive personal data from 398pkr are subject to data processing agreements that require them to process your data only for the specified purpose, apply appropriate security measures, and not share it further without authorisation.
The 398pkr platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised user experience. The following categories of cookies are used:
You may control cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from accessing the 398pkr platform. For non-essential cookies, consent can be managed through the cookie preference panel accessible from the footer of the 398pkr website.
Cookie data collected on the 398pkr platform is not combined with data from external third-party advertising networks. 398pkr does not use cross-site tracking technologies that monitor your activity outside of the 398pkr domain.
398pkr retains your personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to the requirements of our international gaming licence. The following retention schedule applies:
Where data is no longer required, 398pkr applies secure deletion procedures — including cryptographic erasure for encrypted storage systems — to ensure that personal data cannot be recovered after its retention period expires.
398pkr implements a comprehensive information security programme to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures in place include:
While 398pkr takes all reasonable technical and organisational steps to secure your personal data, no online system is entirely immune to risk. You play an important role in your own account security — always use a strong, unique password and enable 2FA on your 398pkr Account.
As a data subject whose personal information is processed by 398pkr, you hold the following rights. These rights are subject to applicable legal limitations and our obligations under the gaming licence:
Request a copy of all personal data 398pkr holds about you, along with information on how it is being processed.
Request correction of any inaccurate or incomplete personal data we hold. Changes to core identity data may require re-submission of KYC documents.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Request that we limit how your personal data is used while a dispute or correction request is being reviewed.
Request a machine-readable copy of the personal data you have provided to 398pkr, in a structured and commonly used format.
Object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests.
To exercise any of the above rights, please submit your request to the 398pkr support team at [email protected]. We will acknowledge your request within 5 business days and provide a substantive response within 30 days. Identity verification may be required before processing a data rights request to ensure we do not disclose data to an unauthorised party.
Some data rights requests may be limited where compliance with the request would conflict with 398pkr's legal obligations under its gaming licence — for example, we cannot delete financial transaction records that are subject to mandatory AML retention requirements. In such cases, we will explain the limitation clearly and, where possible, take partial action.
398pkr operates an adults-only platform. The minimum age to register and use 398pkr is strictly 21 years. 398pkr does not knowingly collect, store, or process personal data from any individual under the age of 21.
If you are under 21, you must not register, use, or attempt to access the 398pkr platform. Registering with false age information is a breach of the 398pkr Terms & Conditions and may have legal consequences. Visit our Responsible Gaming page for resources on underage gambling prevention.
As 398pkr operates under an international gaming licence and uses global infrastructure and service providers, your personal data may be transferred to and processed in countries outside Pakistan. The following safeguards apply to all international transfers of personal data:
You may request details of the specific countries to which your personal data may be transferred and the safeguards in place by contacting the 398pkr support team at [email protected].
398pkr reserves the right to update, revise, or replace this Privacy Policy at any time. Changes to the Policy will be handled as follows:
We recommend reviewing this Privacy Policy periodically to stay informed about how 398pkr protects your personal data. Previous versions of this Policy are available on request by contacting the support team.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 398pkr, please contact our support team using the details below. We aim to respond to all privacy-related enquiries within 5 business days.
When submitting a data rights request by email, please provide your registered username and the email address associated with your 398pkr Account so we can locate your records and verify your identity before processing the request.
Now that you know exactly how 398pkr protects your data, explore Pakistan's most exciting cricket betting and casino platform — backed by genuine local payment support and a team that's always on your side.
398pkr is strictly for players aged 21 and above. Please gamble responsibly.